
The Art of Feedback
Not sure how to give feedback on creative work? You’re not alone. This guide breaks down how to keep it useful, not personal—so your input moves the work forward. Learn the difference between critique and criticism, and how to give feedback that leads to better results, not frustration.

How We Use Google Docs
Learn how (and why) we use Google Docs for collaborating on content.

Anatomy of a Blog Post
Let’s not overthink it—just start publishing. What you’re reading right now, by the way, is an excerpt.

Proper Document Structure and You
Get into the weeds of why using the right headings makes your work readable, discoverable, and accessible.

Mastering the Art of Templates
By following some straightforward guidelines, you can efficiently make the most from any template to get to a finished product in no time.

The Elements (and ROI) of Document Styles
When you extend attention to detail beyond the finished product into how your file is built, you can save time and get better end results.

One-Pot Marketing Email Recipe
Looking to engage your audience? This recipe will make your emails more effective.

Take a Minute
Emily and David sit down to talk about the value of margins in schedules, things to rely on when you have to work quickly, and the hard ways they learned some of these things.

How Breaking Workflow Creates Waste
Keep projects running smoothly and efficiently through clearly communicated expectations, ideas, progress, and changes—even when there are bumps in the road.

Welcome to Our Basecamp
A quick rundown on how we work with clients in our platform of choice for project management: Basecamp.